Does it expire?
Once open, it should be used within 6 months. We recommend to keep the product dry, cool, out of sun. It is not needed to store our products in the fridge.
Can I just buy activated charcoal for a cheaper option?
Unlike activated charcoal you can buy at the drug store, our formula was developed for your teeth and is approved for your teeth by dentist! the reason for this is, our formula is combined with other detoxing / stain fighting ingredients to allow our RDA (Relative Dentin Abrasivity) score to be a low 67. Pure activated charcoal is over twice that and can damage your enamel and irritate gums. If using another brand, be sure their formula is dentist approved like ours!
Does it stain my clothes?
Our formula will not permanently stain clothes, if you accidentally get it on clothes just throw the piece of clothing in your washer and drier as normal.
Can I use this instead of my toothpaste?
Absolutely, many of customers use our product as a fluoride free toothpaste replacement!
Can I still use normal toothpaste?
Of course, customers love to use our powder either in the morning or before bed then use normal toothpaste thought-out the day! Our powder works amazingly paired with our Charcoal Paste toothpaste!
Is your powder tested on animals?
ABSOLUTELY NOT! Animals are our friends and one reason we created this company is to give cruelty-free alternatives to people who also love animals as much as us!
Can I use an electric toothbrush?
Absolutely, Some customers like using separate heads as our powder is super black and can discolor your bristles over time.
Does this work with oil pulling?
Yes, it is perfect. Add 1 tablespoon coconut oil to 1/4 teaspoon of our powder. Swish in your mouth for about 10 - 15 minutes. Rinse thoroughly. You can use this method several times a week!
Can it change the ph of my mouth?
Oh yes, it can be helpful in changing the ph and health of your mouth, effectively killing the bad bacteria present in tooth decay and gingivitis.
Will this damage the enamel on my teeth?
Absolutely NOT! Our formula was developed for teeth unlike regular activated charcoal found in drugs stores. Our formula is also one of the only formula's developed in the United States and is dentist approved! We also have a extremely RDA score of 67!
How soon can I see results from the powder?
We are all different, over 90% of our customers report they notice an immediate improvement, especially when teeth are very discolored or yellow, for others it is more of a gradual process. Our powder is made up of 100% natural and organic ingredients and does not make your teeth whiter than natural white. Unlike harmful chemical whitening our formula has ZERO bleaching ingredients that damage enamel. It works especially well with extrinsic stains on teeth caused by food, drink, tobacco. It is the best and only natural alternative to chemical teeth whitening products. Certain foods and drinks stain teeth, just brush your teeth with our powder after. Brushing your teeth with our charcoal powder will also give you that amazing super clean dentist feel.
I am pregnant. Can I use your powder?
Of course, ingredients are all natural and organic. In comparison with a regular toothpaste or a teeth whitening product which is full of chemicals our powder is the safest alternative there is. Nevertheless, when pregnant, we recommend you consult your health professional, just for your peace of mind.
I have dental work done. Can I use the powder?
Super safe! Over 80% of our customers report having prior dental work (caps, false teeth, etc) and have zero problems, our formula is the safest way to whiten and deeply clean without seeing the dentist! Our formula will not harm nor stain veneers, dental implants, dentures, crowns, caps or false teeth, it will however remove surface stains from them that have been built up over time from foods, liquids or smoking!
I have braces. Can I use your powder?
Most definitely! We recommend brushing once to twice a week if you have braces but brushing daily after they are removed!
I have very sensitive teeth/gums, can I use your powder?
Yes, our formula is non-irritating! We recommend to use our soft bristle toothbrush if you've experienced sensitivity with gums though!
Can my kids use this?
Yes! Our charcoal is kid friendly for kids of all ages. The age of when they start is your choice!
How much powder do I use?
Very little, only cover the tips of your wet toothbrush bristles.
How often can I use this?
Use as often as desired! Most of our customers use our powder daily, some use it twice a week!
How do I use it?
Dip a clean, wet toothbrush into your powder, brush your teeth in small, gentle circles for 2-5 minutes. Try to keep your lips closed while brushing it sometimes gets messy, spit carefully in sink or a cup and rinse well. Use as often as needed and enjoy your brighter beautiful smile!
Better than bleaching?
Unlike bleaching teeth, our formula is 100% safe for your enamel and doesn't contain peroxide. Peroxide is the main chemical that causes sensitivity and raw gums!
Is this vegan and organic?
OH YES! 100% natural & 100% vegan!
Where is this made?
We are manufactured in a cGMP compliant facility and we are American owned with quality you can trust!
What's inside the powder?
Activated Coconut Charcoal, Calcium Bentonite Clay, Organic Orange Peel Extract and Organic Peppermint!
Does it stain clothes?
Our formula will not permanently stain clothes, if you accidentally get it on clothes just throw the piece of clothing in your washer and drier as normal.
Can this replace my normal toothpaste?
Absolutely! many of customers use our product as a fluoride free toothpaste replacement!
Is this safe on veneers or dental work?
Super safe, over 80% of our customers report having prior dental work (caps, false teeth, etc) and have zero problems with our formula!
Does this work with braces?
Most definitely! This will not leave "bleach spots" like vhemical whotening products.
Is this vegan friendly?
100% Vegan friendly & cruetly free!
How long does the mask stay on for?
Until mask completely drys, usually 10-15 minutes!
How often should I use this?
We recommend twice a week but many customers use this daily!
How many uses can you get out of 1 bottle?
You can easily get 15 uses uses our of 1 bottle.
Should I do thin or thick coat?
THICK! A thin coat will make it harder to peel off and may cause pain.
How to apply the mask?
Here is the steps you should follow:
STEP 1:Use cleanser clean facial skin, use hot towel compressing for 3-5 minutes, wait for pores to open.
STEP 2: Evenly apply appropriate amount of the mask to T-zone or nose.
STEP 3:Wait for 10-15 minutes and gently peel off the mask when the mask is dry.
STEP 4 Rinse with water and apply some essence to it.
How many come in a pack?
Inside your strips box you will receive 14 top strips and 14 bottoms strips!
Are these better than powder?
Our strips work quicker over our powder because of the coconut oil in them. They are ideal for a last minute whitening fix before a night out or a refresh of brightness!
Do these contain bleach?
Our charcoal strip contain ZERO bleach or peroxide!
What are the ingredients?
Organic Coconut oil, Organic Coconut Activated Charcoal and Organic Peppermint!
Should I brush with toothpaste after?
We recommend brushing directly after using our strips with our Charcoal Paste toothpaste or any other toothpaste!
Bamboo Charcoal Floss
Does the floss expire?
Once open, it should be used within 24 months. We recommend to keep the product dry, cool, out of sun. It is not needed to store our products in the fridge.
Why is this better than regular floss?
Not only is charcoal adsorptive, it’s also anti-microbial. Win-win for healthy white teeth
Is this refillable?
Is this refillable?
Can kids use this?
Yes! Our charcoal floss is kid friendly for kids of all ages. The age of when they start using is your choice!
Is the wax petroleum based?
Not all! Its candelila wax, plant based from a plant called Euphorbia antisyphilitica.
Is this considered vegan?
Absolutely, 100% vegan friendly!
How long is the roll of floss?
Our floss is 30m or 33 yards long!
Does this floss have or contain any type of fluoride?
Our floss is fluoride free :)
Bamboo Charcoal Soap
Is this a pH balanced soap?
No, traditional cold processed soap can't be pH balanced the way chemical detergent based cleansers are. People with sensitive skin find natural soaps like ours to be less harsh on skin than commercial cleansing bars/washes.
Does this soap lather up well?
How well does this work for blackheads?
Our soaps formula will detox your skin and help fight blackheads as well as prevent them!
How long does this bar last?
If used twice a day as recommended, the bar will last 2 months!
Is this soap vegan friendly?
Our soap bar is 100% vegan, It only contains essential oils and activated charcoal.
Are the bristles also biodegradable?
Unfortunately, science has not yet invented a material that can be as thin and gentle on teeth as nylon. But the handle is 100% biodegradable!
Is it BPA free?
Yes, Our toothbrushes are all BPA free and made from nature bamboo!
Are these Cruelty free?
Absolutely! None of our products are tested on animals nor contain animal!
Are the bristles soft?
Super soft! If you like a super hard brush, these might not be for you.
How long does 1 toothbrush last?
If used everyday, 1 toothbrush will last 45 days. We recommend replacing your toothbrush every 30 days!
Activated Charcoal LED
Does this contain bleach?
Our formula contains ZERO bleach!
How do you charge the LED light?
Our kit comes with a USB wireless charger that charges the LED light!
How fast does this work?
On only your first use you will see at least a 1 shade difference.
Is this product vegan?
All of our products are 100% vegan friendly / curetly free!
Does this cause sensitivity?
Not at all! Since our formula doesnt contains bleach or peroxide you will not experiance sensitivity!
Brush teeth before or after?
We recommend to brush teeth before using our kit than after with our Charcoal Paste
Charcoal Refills Gels
Is it recommended to store the gel syringes in the fridge?
We recommend to store gels in a room temperature environment!
Does it whiten caps and veneers?
Our whitening kits safely remove surface stains from coffee, wine, smoking on Crowns, Veneers, Bonding!
Does this contain fluoride?
Does this contain fluoride?
We offer First Class Shipping to domestic and International customers. All orders come with a tracking number! When sales are active we give Free Shipping to domestic customers!
Domestic shipping time is 2-3 business days.
International shipping time is from 7-21 business days depending where it's going.
Our handling time differs from 1-5 days.
There may be Taxes or Duties applied by customs towards your order when, or after delivery is made. These charges are not inclusive of the original shipping charge, and are unable to be paid for, or reimbursed by Blkdiamond. Customers are responsible for paying any additional customs or duties charges that may be incurred on their order. If you are unsure of the charges and whether you will be affected, please contact your local customs office.
As always we will make every effort to deliver on time. However, we shall not be held liable for delayed or lost shipments. If shipment is lost or delayed we will do everything possible to help you get it!
How can I track my package?
If for some reason you didn't get a tracking confirmation email, please check your spam folder. If you still don't see the email send us a message with your first and last name + order number so we can send it to you at email@example.com.
If you know your order number please use this form to track your page.
Terms & Conditions
Terms & Conditions
For the purpose of these Conditions of Sale, the following definitions shall apply:
“The Purchaser” shall mean the party described as the customer.
“The Goods” shall mean all goods supplied by us to the Purchaser under this contract.
All offers are accepted and all Goods are sold subject to and upon these Conditions of Sale. No addition, alteration variation or waiver of any term of these Conditions of Sale shall be binding unless agreed in writing by the parties. The Purchaser shall be deemed to have agreed these Conditions in relation all present and future dealings between the parties.
No Purchaser Terms and Conditions of Purchase and no other terms, conditions, warranties, particulars, standards, criteria, specifications and other matters, whether written or oral, express or implied, shall form part of or be deemed to be incorporated into this contract unless agreed in witting by a authorized officer of each party.
CREDIT ACCOUNT We may, in our absolute discretion, refuse any application for credit account or for an extension of an existing line of credit without disclosing there reason for so doing.
PRICES Goods will be charged at our prices ruling on the date of dispatch.
REFUNDS due to the nature of our product, refunds/cancellations will not normally be given. However if you have a complaint please customer@blkdiamond,co.Refunds will be given at the discretion of the management.
By using our products you agree to the following and accept:
You are at least 18 years of age.
Your have consulted your dentist and they have assessed your teeth as being dentally fit for teeth whitening and given you their approval for whitening your teeth. Your teeth have had a professional clean from a hygienist.
If you are pregnant or breast-feeding you will not use our products without the approval and supervision of a dentist or other suitably qualified medical professional.
Employees, staff and agents of blkdiamond, llcare not dentists or in any other-way medical qualified to provided diagnosis or provide advice in relation to your particular circumstances and individual usage requirements.
You have no loose veneers, bridgework or loose crowns or if you do you understand that these will not whiten. Whitening products will not whiten crowns, veneers, bridges, fillings, or other dental work.
You have no loose or decayed teeth and are not suffering from gum disease (such as periodontal disease).
You should only use the whitening powderwithin the treatment times specified and like many other cosmetic procedures should NOT be overused. Also our teeth whitening products should not be used by habitual tobacco and alcohol users.
While using our teethwhitening products, and for at least an hour after each session, you must not smoke or drink red wine, tea, coffee, or any other food or drink containing food colouring. You should avoid these, and any other dark food or drink, during the entire whitening process, and for 48 hours after the end of treatment.
You are not allergic to any of the following ingredients;
- Organic Peppermint Oil
- Activated Coconut Shell Charcoal
- Calcium Bentonite Clay
- Organic Lemon Myrtle
If you have problems while you are using our products you should stop using them at once and seek a dentist to advice you. Your dentist should also have agreed to you whitening your teeth.
As a precaution, you should have someone else in the house whentrying this for the first time.
GENERAL WHITENING DISCLAIMER
The results of teeth whitening are subjective and individual whiteningresults vary from person to person and blkdiamond, llccannot guarantee a particular result. It is critical that you strictly follow the individual product instructions. Not following the instructions could, among other things, damage your teeth and gums. In some instances, even if you follow the instructions over brushingmay result in blotchiness or a non-uniform tooth surface. The effect of teeth whitening fades over time and individual results again vary. Unexpected results may occur and may be irreversible. By buying a particular teeth whitening product, you accept all the risks associated with teeth whitening and release and hold blkdiamond, llcharmless and its agents, employees and principals harmless for any issues or complications arising from or connected with the teeth whitening.
Before purchasing any of these products if you suspect having any allergies to any of the teeth whitening products sold on blkdiamond.coor you are not sure if the product is suitable for you please consult your dentist before making any purchase. Sensitivity can be a part of the teeth whitening process and the degrees of sensitivity vary from person to person, We advise those who experience unusual sensitivity to stop using the product for a day or lowering the frequency of usage. If the sensitivity continues and causes severe discomfort we advise to stop using tooth whitening products immediately and consult your dentist.
By buying from blkdiamondyou acknowledge and understand that blkdiamondis a distributor of dental related products listed on the website, and that blkdiamond, llcis not connected to any manufacturer of the products sold on the website.
All content within this website, blkdiamond.cois provided for general informational purposes only. It is not intended to diagnose, treat, cure, or prevent any health problem, and should not be treated as a substitute for the medical advice of your own dentist, doctor, GP, physician or any other health care professional.
This website’s owner is not responsible or liable for any diagnosis made by a user based on the content of this website. No action should be taken solely on the contents of this website. Always consult your doctor or qualified health professional on any matters regarding your health or on any information and opinions expressed within this websites.
This website and its owners are not liable for the contents of any external internet sites listed, nor does it endorse any commercial product or service mentioned or advised on this site. Always consult your own doctor, GP or a health professional if you are in any way concerned about your health.
The information provided within this website is believed to be accurate based on the best judgment of the authors but the reader is responsible for consulting with their own health professionals on any matters raised within. Health information changes rapidly. Therefore, some information within this website may be out of date or even possibly inaccurate due to new studies or research that the authors of this website may be unaware of. We do not assume any liability for the information contained within this website, be it direct indirect, consequential special, exemplary or other damages.
If you have ANY DOUBT please see your dentist or any other health professional before using any teeth whitening products.
Always read all information provided by the manufacturers product labels before using their products. This website is not responsible for claims made by product manufacturers.
Any and all products names referenced within this website are copyright and trademarks of their respective owners.
The statements made within this website have not been evaluated by official or governmental health, drugs or food agency but is simply FDA approved by the manufacture and US customs.
INTERFERENCE WITH MARKINGS
The Purchaser shall not alter, obscure, remove, conceal or otherwise interfere with any marking or other indications of source of origin on any goods or their labeling and packaging.
Where the Goods supplied are supplied in any packaging or containers designed by the Purchaser or which are marked in accordance with the Purchasers specific request the Purchaser shall indemnify us in respect of any loss or liability incurred by us in consequence of any infringements of any patent, trademark, registered design or copyright arising from the supply of Goods in any such packaging or containers.
TITLE AND RISK
The risk in the Goods shall pass to the Purchaser upon delivery.
Title to the Goods shall remain our property until such time as all debts and other liability (whether arising under this contract or otherwise) owed by the Purchaser to us have been paid in full.
The Purchaser hereby irrevocably authorizes our representatives to enter upon the Purchasers premises where the Goods are stored, or are thought to be stored, for the purpose of repossessing them and subsequently reselling them.
No retrospective/turnover discounts will be given to the Purchaser unless the charges for the period covered have been paid in accordance with standard settlement terms.
WAIVER OF CONDITIONS AND INDULGENCE
Any concessions granted by us to the PURCHASER or any waiver by us of its rights under these Conditions of Sale in respect of any particular transaction or series of transactions shall not be deemed an agreement to confer the same concession in respect of any further transaction.
If our ability to perform its obligations hereunder is limited, delayed or prevented in whole or in apart by any reason whatsoever not reasonably within our control, we shall be excursed,, discharged and released without penalty from performance of the contract to the extent that such performance is so limited, delayed or prevented.
We shall in our discretion be entitled to subcontract its obligations hereunder.
By purchasing goods online, you are opting into our email newsletter.
All notices and communications made pursuant to these Conditions of Sale by one party to the other shall be validly given or made by letter by first class registered post sent to the addresses listed overleaf or such address as shall be notified to the party concerned. All noted sent in accordance with the above shall be deemed to have been received within forty-eight hours of the date of posting.
By signature and/or acceptance of Goods, the Purchaser agrees to be bound by these Conditions of Sale.
We do not pass this information to any other services or websites.
If any of these Conditions of Sale is held not to be valid but would be valid if any part of the wording were deleted or modified then that provision shall apply with such modifications as may be necessary to make it enforceable.
These Conditions of Sale shall be governed by and construed in accordance with United StatesLaw and each party irrevocably submits to the jurisdiction of the United States Courts.
Information provided is believed to be accurate but is not guaranteed. Prices subject to change without notice. Product packaging is subject to change without notice and images of the product or product packaging online may differ from the actual product shipped.
Can I get a refund?
Very rarely customers will not see results, this is usually because their teeth cannot get any whiter naturally. If you are unhappy with your order or do not see results and would like a refund please email us at firstname.lastname@example.org
I got the wrong item
If you received the wrong item please email us at email@example.com so we can get you out your correct over asap!
I didn't see this coupon until after I bought!
If you didn't see a discount offer until after you bought, send us a email and we'll help you apply it! firstname.lastname@example.org
Do you have any coupons?
First time buyers can use discount code FIRSTTIME at checkout for an additinal 10% off your order!
Can I add multiple discounts?
Unless stated on the ad or email you saw the offer, discount codes cannot be used together.
Sale ended before I bought my items!
If a sale ends before you submit your order, unfortunately we cannot honor the discounted price. Sign up to our mailing list to get notices when new sales happen.