FAQ

What is Blkdiamond?

Blkdiamond is a exclusive Activated Charcoal beauty company that specializes in organic beauty products from our activated charcoal teeth whitening powder to our activated charcoal peel off mask. Our unique formulation is based on native recipes and techniques for oral, facial and body care used by indigenous cultures. 

Blkdiamond is Manufactured in a cGMP Compliant Facility - American Owned - Quality you can trust.

What is it in your teeth whitening powder?

Activated Coconut Charcoal, Calcium Bentonite Clay, Organic Orange Peel Extract and Organic Peppermint.

Are there any chemicals in the powder?

NONE, blkdiamond is 100% natural - 100% vegan

How do I use the powder?

Dip a clean, wet toothbrush into your powder,  brush your teeth in small, gentle circles for 2-5 minutes. Try to keep your lips closed while brushing it sometimes gets messy, spit carefully in sink or a cup and rinse well. Use as often as needed and enjoy your brighter beautiful smile!

How long do I brush my teeth for? 

Brush for 2-5 Minutes for the brightest results use for 5-8 minutes!

How often can I use the powder? 

Use as often as desired. But we recommend once a day 3-4 days a week!

How much powder do I use? 

Very little, only cover the tips of your wet toothbrush bristles.

Can my kids use the powder? 

Yes, Our charcoal is kid friendly for kids of all ages. The age of when they start is your choice!

I have very sensitive teeth/gums, can I use your powder?

Yes, blkdiamond is non-irritating, but its recommended to use a soft bristle toothbrush.  

I have braces. Can I use your powder?

We recommend brushing once to twice a week if you have braces but brushing daily after they are removed!

I have dental work done. Can I use the powder?

At least 80% of our customers are using our powder without a problem, reporting that our product works great on dental work. It is the safest way to whiten and deeply clean. However, if concerned, try our powder on a little spot first to make sure or simply check with your dentist. Our powder works especially well with extrinsic stains on teeth caused by food, drink, cigarettes. 

I am pregnant. Can I use your powder?

Of course, ingredients are all natural and organic. In comparison with a regular toothpaste or a teeth whitening product which is full of chemicals our powder is the safest alternative there is. Nevertheless, when pregnant, we recommend you consult your health professional, just for your peace of mind.

How soon can I see results from the powder?

We are all different, some of our customers notice an immediate improvement, especially when teeth are discoloured, for others it is more of a gradual process. Our powder is made up of 100% natural and some organic ingredients and does not make your teeth whiter than natural white. It is not a chemical whitener, it has no bleaching ingredients. It works especially well with extrinsic stains on teeth caused by food, drink, tobacco. It is a natural alternative to chemical teeth whitening products. Certain foods and drinks stain teeth, just brush your teeth with our powder after. Brushing your teeth with our charcoal powder will also give you that super dentist clean feel. 

Can the powder damage the enamel on my teeth? 

No, our products RDA is much less then most teeth whitening tooth paste on the marketing at a low rating of 68. it will actually strengthen the enamel.

Can it change the ph of my mouth? 

Yes, it can be helpful in changing the ph and health of your mouth, effectively killing the bad bacteria present in tooth decay and gingivitis.

Can I use your powder for Oil Pulling? 

Yes, it is perfect. Add 1 tablespoon coconut oil to 1/4 teaspoon of our powder. Swish in your mouth for about 10 - 15 minutes. Rinse thoroughly. You can use this method several times a week.

Can I use the powder as my daily toothpaste? 

Yes. You can even mix with coconut powder into a paste.

Can I use an electric toothbrush?

Absolutely,  Some customers like using separate heads as our powder is super black and can discolour your bristles over time. 

Is your powder tested on animals?

ABSOLUTELY NOT! Animals are our friends and one reason we created this company is to give cruelly-free alternatives to people who also love animals as much as us!

Can I brush my teeth with normal toothpaste as well?

Some customers have replaced their normal toothpaste with our powder altogether, some use it as their night routine and use a commercial toothpaste in the morning, to still have a stronger minty aftertaste, and some continue to use both. If you want to use both, we recommend using our powder first, followed by your commercial toothpaste, this helps to get rid of any black bits that may be left between your teeth.

Does it stain my clothes? 

Unfortunately yes, it stains everything. Do not drop it! Have a dark washcloth by your sink! 

Does it expire?

Once open, it should be used within 6 months. We recommend to keep the product dry, cool, out of sun. It is not needed to store our products in the fridge. 

Can I just buy activated charcoal for a cheaper option?

You can buy charcoal elsewhere, but it will not have the same effects our activated charcoal. We have our own formulation created exactly for the purpose its sold as. Each specifically in our powder has chosen ingredient has their own benefits for overall mouth health as well as teeth whitening. 

Many Dental Clinics stock our powder because of its effectiveness in whitening teeth naturally.  

Shipping & Handling + Return policy  

We offer First Class Shipping to US customers and Standard Shipping Internationally. All our shipping labels come with a tracking number! When sales are active we give away FREE Shipping to US and/or International with include tracking!
 
To cancel an order, just email us customer@blkdiamond.co
US shipping time is 3-5 business.
International shipping time is from 7-21 business days depending where its going.
Our handling time differs from 2-5 days.

There may be Taxes or Duties applied by customs towards your order when, or after delivery is made. These charges are not inclusive of the original shipping charge, and are unable to be paid for, or reimbursed by Blkdiamond. Customers are responsible for paying any additional customs or duties charges that may be incurred on their order. If you are unsure of the charges and whether you will be affected, please contact your local customs office.

As always we will make every effort to deliver on time. However, we shall not be held liable for delayed or lost shipment.

Please note that we cannot and do not accept returns due to health code violations, If you have not received your goods we will either refund you or send out another delivery. Results may vary from person to person, depending on the product, length of use, individual body reaction and whether you follow the instructions. Please note it is a natural product and does not make teeth whiter than natural white. 

Tracking: For some reason, USPS likes to update the tracking to "delivered" before actually delivering it so please be patient until the end of the business day. Also Depending on how full your mailbox is they might hold it and leave a note, but sometime they don't leave a note. If your tracking says "Status Not Avalaible" dont worry, soon as the USPS office receives the package from us and they scan it, this will be updated with the package progress. In some rare occasions the tracking won't show process until it's reached its destination. If you receive a email saying the package is delivered recently after you  purchase, this means it has been delivered to the USPS facility. Any questions about tracking or order updates simplysend us a email.

For more shipping information please visit our Shipping Policy page.

Terms & Conditions

By purchasing from our website 'blkdiamond.com or any product associated with blkdiamond you agree to our terms and conditions.

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